cv77 Terms & Conditions

Introduction

These Terms & Conditions ("Agreement", "Terms") constitute a legally binding contract between you ("Player", "User", "you") and cv77 ("cv77", "Platform", "we", "us", "our"), the operator of the online betting and casino platform accessible at cv77.bio. This Agreement governs all aspects of your use of the cv77 platform, including but not limited to account registration, deposits, withdrawals, sports betting, live casino gaming, slot games, virtual sports, promotions, bonuses, and customer support interactions.

By registering an account on cv77, accessing the platform, depositing funds, placing a bet, or using any feature of the cv77 service, you confirm that you have read this Agreement in full, that you understand its contents, and that you unconditionally accept and agree to be legally bound by these Terms. If you do not agree to any part of these Terms, you must immediately cease use of the cv77 platform and close your account.

cv77 is an online betting and casino platform designed specifically for players based in Bangladesh. The platform operates in English, accepts Bangladeshi Taka (BDT) as the account currency, and supports Bangladeshi mobile wallet payment methods including bKash, Nagad, and Rocket. These Terms are written and shall be interpreted in English.

Eligibility & Age Verification

Access to and use of the cv77 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout the duration of your account:

• You must be at least 21 years of age. cv77 enforces a strict minimum age of 21 for all registered accounts. Persons under the age of 21 are strictly prohibited from registering, accessing, or using the cv77 platform in any capacity.
• You must be physically located within Bangladesh at the time of accessing the platform.
• You must be acting on your own behalf as an individual person. Corporate entities, trusts, and automated accounts are not eligible to register.
• You must not be subject to any self-exclusion order, either on cv77 or on any other gambling platform to which cv77 extends mutual recognition.
• You must possess the legal capacity to enter into binding contracts under applicable law.

cv77 reserves the right to request proof of age and identity at any stage of an account's lifecycle. Acceptable proof of age documents include a valid Bangladesh National Identity Card (NID), a valid Bangladesh passport, or a birth certificate issued by a competent authority. Failure to provide satisfactory proof of age within the timeframe specified by cv77 will result in account suspension and withholding of pending withdrawals pending verification.

Account Registration

To use the cv77 platform, you must register a single personal account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, a valid mobile phone number, and a unique password. You are responsible for ensuring that all information provided at registration and during any subsequent update remains accurate and truthful.

Each individual may hold only one active cv77 account. Opening duplicate accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of balances held therein.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. cv77 will not be liable for any loss or damage resulting from unauthorised access to your account arising from your failure to keep your credentials secure. You must notify cv77 immediately if you suspect any unauthorised access to or use of your account.

• Account registration is free of charge.
• cv77 reserves the right to decline any registration application at its sole discretion without providing a reason.
• Accounts registered with false information are subject to immediate closure and forfeiture of all balances.
• You must update your account information promptly if any registered detail changes.

Deposits & Withdrawals

cv77 operates a Bangladeshi Taka (BDT) account currency model. All deposits, account balances, bets, winnings, and withdrawals are denominated in BDT. No currency conversion occurs at any stage of the transaction process on the cv77 platform.

Supported deposit methods include: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), Upay (UCB), BRAC Bank transfer, City Bank transfer, Islami Bank transfer, and Visa/Mastercard debit or credit card. Minimum deposit amounts are ৳200 for mobile wallet methods and ৳500 for bank transfer methods. Maximum single deposit limits are subject to the limits set by your chosen payment provider.

Withdrawals may be requested to any payment method that has been successfully used to fund your cv77 account, subject to KYC verification. Minimum withdrawal amount is ৳500. Processing times for mobile wallet withdrawals (bKash, Nagad, Rocket) are typically 15 to 60 minutes under normal operating conditions. Bank transfer withdrawals typically process within 1 to 3 business days. cv77 does not charge withdrawal fees; however, your payment provider may impose their own transaction charges.

• Deposits must be made from payment accounts held in your own name. Third-party deposits are strictly prohibited.
• Withdrawals will only be processed to a payment method previously used to deposit funds into the same cv77 account.
• cv77 reserves the right to request additional verification documents before processing any withdrawal.
• Withdrawal requests submitted outside of standard processing hours may experience delays. All timestamps are recorded in Bangladesh Standard Time (BST, UTC+6).
• cv77 reserves the right to impose withdrawal limits at its discretion, particularly in connection with active bonus wagering requirements.

Betting Rules

All sports bets placed on cv77 are subject to the specific rules applicable to the relevant sport and market. These rules are published within the platform and may be updated from time to time. It is your responsibility to read and understand the applicable rules before placing any bet.

Bets are accepted at the odds displayed at the time of placement. Once a bet has been confirmed and a bet reference number has been issued, the odds are locked. cv77 reserves the right to void any bet placed at odds that were published in error, including but not limited to obvious pricing errors where odds were materially inconsistent with prevailing market prices.

• All bets are subject to minimum and maximum stake limits, which are displayed on the bet placement screen and may vary by market and event.
• In-play bets are accepted at the platform's discretion. cv77 reserves the right to suspend in-play betting at any time, including during periods of technical uncertainty or data feed interruption.
• Bets placed on events that are subsequently cancelled or abandoned will be voided, and stakes returned to the player's account balance.
• In the event of a dispute regarding the outcome of a sporting event, cv77's decision, made with reference to official result sources, shall be final.
• cv77 reserves the right to limit the maximum payout on any single bet or combination of bets.
• Winnings from sports bets will be credited to your cv77 account balance upon official confirmation of the result, typically within 30 minutes of event settlement.

Casino Games

cv77 offers a selection of live dealer casino games and video slot games provided by certified third-party software suppliers including Evolution Gaming, Pragmatic Play Live, NetEnt, Microgaming, Spribe, and Ezugi. All games operate using independently tested and certified random number generators (RNGs) or, in the case of live dealer games, real physical dealing conducted in professionally operated studios.

By participating in any casino game on cv77, you acknowledge that the outcome of each game round is determined solely by the certified RNG or live dealing process, and that no action by cv77 or any third party can influence the outcome of a game in progress. You accept that the Return to Player (RTP) percentages published for each game represent long-term statistical averages and do not guarantee any specific outcome in any individual session or game round.

• Minimum and maximum bet limits apply to all casino games and are displayed within the game interface.
• In the event of a technical failure during a live casino game round — including disconnection, server error, or studio interruption — the round will be voided and stakes returned, unless the game outcome had already been determined and recorded prior to the failure.
• cv77 is not responsible for any loss arising from a player's own device failure, internet connection loss, or browser incompatibility during a game session.
• Collusion, use of automated betting software, exploiting software bugs, or any other form of unfair play in casino games is strictly prohibited and will result in immediate account closure and forfeiture of balances.

Bonuses & Promotions

cv77 offers various promotional bonuses to eligible players, including welcome bonuses, deposit match bonuses, free bets, and seasonal promotions tied to events such as the BPL, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms, which will be published on the relevant promotion page at the time of the offer. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail for the subject matter of that conflict only.

• All bonuses are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements must be fulfilled before any bonus-derived funds can be withdrawn.
• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly; only winnings generated from wagering the bonus amount, once the wagering requirement is met, may be transferred to the withdrawable balance.
• Bonuses may only be claimed once per player, per household, per device, and per IP address unless the promotion terms explicitly state otherwise.
• cv77 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if there is evidence of abuse, misuse, or any other activity inconsistent with fair participation.
• Bonus funds expire if wagering requirements are not completed within the period stated in the promotion terms. Expired bonus funds are removed from the account without compensation.
• cv77 reserves the right to request documentary proof that a player qualifies for a specific promotion before crediting the associated bonus.

Responsible Gaming

cv77 is committed to promoting responsible gambling and takes seriously its duty of care to all players. The platform provides a suite of responsible gaming tools accessible from every registered account, including deposit limits, session time reminders, and self-exclusion facilities. Players are strongly encouraged to make use of these tools proactively.

Players who feel that their gambling behaviour is becoming problematic are urged to use the self-exclusion feature immediately. Self-exclusion periods of 30, 90, or 180 days are available, as well as a permanent exclusion option. During a self-exclusion period, the account will be locked and no bets or casino game rounds may be placed. cv77 will use all reasonable efforts to prevent marketing communications from being sent to self-excluded players.

• All cv77 players must be aged 21 or above. Age verification may be requested at any time.
• Gambling should be treated as entertainment, not as a source of income or a means to recover financial losses.
• Never gamble with money that you cannot afford to lose.
• If you are concerned about your gambling, contact cv77 Support at [email protected] for assistance and to activate responsible gaming tools.

Further information on responsible gaming policies, self-exclusion procedures, and external support resources is available on the cv77 Responsible Gaming page.

Prohibited Conduct

The following conduct is strictly prohibited on the cv77 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balances, and reporting to relevant authorities where required by law:

• Providing false, misleading, or fraudulent information at registration or at any subsequent point.
• Registering or operating more than one cv77 account simultaneously.
• Using another person's account or payment credentials without their explicit consent.
• Depositing funds derived from unlawful activities or using cv77 for money laundering purposes.
• Using automated betting software, bots, scripts, or any artificial intelligence tools to place bets or interact with casino games.
• Exploiting software errors, bugs, or glitches — whether in the platform software or in a game provided by a third-party supplier.
• Engaging in any form of collusion, match-fixing, or corrupt betting activity in connection with sporting events.
• Attempting to circumvent any responsible gaming tool, account restriction, or self-exclusion measure imposed on your account.
• Engaging in abusive, threatening, or harassing behaviour toward cv77 staff or other players via any communication channel.
• Attempting to access the cv77 platform from a jurisdiction where doing so is prohibited.

Account Suspension & Closure

cv77 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances: breach of these Terms & Conditions; suspected fraudulent activity; failure to complete KYC verification; suspected money laundering; engagement in prohibited conduct as defined in Section 9; or any other reason that cv77 deems sufficient to protect the integrity of the platform or the interests of other players.

In the event of account closure due to a breach of these Terms, cv77 reserves the right to forfeit all or part of the balance held in the affected account, including any pending withdrawals and bonus balances. Where closure is not attributable to player misconduct — for example, at the player's own request — cv77 will process all verifiable, legitimate balances back to the player via their registered payment method after completing standard KYC and anti-fraud checks.

You may request closure of your own account at any time by contacting cv77 Support. Account closure requests are processed within 3 business days. Any outstanding wagering requirements on active bonuses will be voided upon closure, and the bonus balance forfeited.

Limitation of Liability

To the fullest extent permitted by applicable law, cv77 shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

cv77 makes no warranty, express or implied, that the platform will be available without interruption, that it will be free from errors or defects, or that defects will be corrected within any particular timeframe. The platform and all content on it are provided on an "as is" and "as available" basis.

cv77's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms — whether in contract, tort, or otherwise — shall in no event exceed the total net deposits made by you to your cv77 account during the 30-day period immediately preceding the event giving rise to the claim.

Intellectual Property

All intellectual property rights in and to the cv77 platform, including but not limited to the brand name, logo, website design, software, text, graphics, data compilations, and game interfaces, are owned by or licensed to cv77. Nothing in these Terms grants you any right, title, or interest in any cv77 intellectual property.

You may not copy, reproduce, republish, upload, post, transmit, distribute, or use any content from the cv77 platform for any commercial purpose without the prior written consent of cv77. Personal, non-commercial use of platform content is permitted solely for the purpose of interacting with the cv77 service as a registered player.

Privacy & Data

cv77 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy sets out the categories of data collected, the purposes for which it is used, the third parties with whom it may be shared, and your rights as a data subject.

cv77 will not sell your personal data to third parties for their own marketing purposes. Data may be shared with payment processors, identity verification providers, fraud prevention services, and regulatory authorities where required by law.

Amendments to These Terms

cv77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — that is, where they affect your rights or obligations in a meaningful way — cv77 will provide at least 7 days' advance notice via the contact details registered to your account. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of a clause) may take effect immediately upon publication.

The version of the Terms that applies to any bet or casino game round is the version in force at the time that transaction was initiated. The most current version of these Terms is always available on the cv77 platform. Your continued use of the platform following the effective date of any revision constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or regarding any aspect of your cv77 account, please contact the cv77 Support team using the details below. All support communications are handled in English. Support is available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Typically within 5 minutes via live chat; within 24 hours via email for non-urgent queries.
• Language: English
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

For responsible gaming support, account self-exclusion, or to report a concern about underage gambling, please contact cv77 Support directly and clearly state the nature of your request. These matters are treated as high priority and escalated to a dedicated team member.